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With Click Desk you can easily connect with your customers using the real-time chat option.
This chat tool provides the best customer experience through its proactive live chat feature. To achieve this and to have a unified conversation with them, the support reps need to have tools that can help them get in contact with the customers faster and easier.Apart from the emails and social media, it is also necessary for support reps to be online on chat for a quick solution or for one-to-one conversations. A chat tool is a tool that is designed to help support reps to have continuity and ease in communication.You can add chat rules to your live chat option and send canned messages to your visitors anytime on any device.You can customize your chat window based on your preferences.